About me
I am an AI & Automation Specialist focused on enterprise-grade intelligent solutions. I design, prototype, and deploy AI-powered automations that streamline complex workflows, enhance compliance, and boost operational efficiency.
With hands-on expertise in Azure OpenAI, Voice Flow, Make.com, GHL, and RPA tools like Power Automate, I build scalable virtual assistants, document agents, and chatbots — often powered by Retrieval-Augmented Generation (RAG) — that drive results across financial services, law firms, eCommerce, PropTech, and manufacturing.
My solutions power cross-functional teams, align with governance standards, and reflect a deep understanding of the automation lifecycle — from intake and design to deployment, testing, monitoring, and continuous improvement — all within a Center of Excellence setup. I also leverage AI development tools such as GitHub Copilot to accelerate scripting and integration.
Explore my portfolio to see real-world impact — let’s reimagine what’s possible with AI. 🚀
Tech Stack & Capabilities 🛠
🚀 AI Toolsets & Technologies
✅ Azure AI – Advanced AI services for chatbots & automation ✅ Retrieval-Augmented Generation (RAG) – For document intelligence and knowledge retrieval ✅ Power Automate & Q Developer – RPA & low-code automation for enterprise workflow ✅ GitHub Copilot – AI-assisted development and code generation ✅ Make.com & Voice Flow – No-code & low-code AI workflow automation ✅ Go High-level (GHL) & VAPI – CRM & Voice AI solutions for businesses ✅ Twilio & Dialog Flow CX – AI-driven SMS, voice, and chatbot communication
🔗 Seamless Integrations
🔄 API Development & Webhooks – Powering real-time, AI-driven workflow automation 📊 CRM Integration – AI-powered automation for GHL, HubSpot, and Toast POS 🔄 CI/CD Integration – Enables scalable deployment and lifecycle management for automation solutions 📑 Document Automation – Intelligent parsing, tagging, and workflow triggers for contracts, invoices, and legal docs 📡 Voice & Chatbot APIs – Scalable NLP-based voice assistants and chat interfaces 🛍️ Shopify & WordPress Integration – Smart chatbot and automation flows for eCommerce platforms
🌍 Industry Applications
🏦 Finance & Fund Services – AI chatbots for investor onboarding, client communication, and financial data workflows; includes invoice reconciliation, reporting automation, and analytics ⚖️ Law Firms & Legal Services – Document agents and AI assistants for contract analysis, case intake triage, legal query handling, and compliance workflows (e.g., RLORM automation) 📊 Accounting & Compliance – Automation of document classification, audit prep, and regulatory reporting 📞 Client Services & CX Ops – AI-powered assistants for support ticket triage, SLA tracking, and escalation routing 🏢 Enterprise Ops Automation – Cross-functional AI systems that streamline approvals, document workflows, and task orchestration within Center of Excellence (CoE) environments
Achievements & Impact 🏆
🚀 AI Automation & Workflow Optimization
✅ 200+ hours/month saved by automating workflows with AI chatbots and assistants ✅ 40% reduction in manual workload through intelligent process automation ✅ Seamless AI integrations with Go High-level, Make.com, Toast POS, and Azure AI ✅ Designed automation blueprints aligned with Center of Excellence (CoE) frameworks for scalability and governance
🤖 Chatbot & Voice AI Success
💬 50,000+ queries/month handled by AI-powered financial chatbots with 96% accuracy and low latency response times 📈 Enabled policy support, onboarding, and client servicing for legal & financial firms using RAG-powered assistants with optimized latency 📞 AI Voice Assistants deployed for lead qualification, appointment booking, and multilingual customer engagement 🧠 Retrieval-Augmented Generation (RAG) deployed for real-time legal document answering and financial FAQs
📈 Lead Generation & CRM Automation
📊 Automated lead qualification & appointment scheduling using AI-powered calling bots 📧 Increased sales conversions through AI-driven WhatsApp, email, and SMS automation 🔄 End-to-end CRM automation integrating AI with GHL, HubSpot, and legal intake systems
🛠️ Custom AI Solutions Across Industries
⚖️ Legal AI Bot – Automated case triage, document generation, and client intake for law firms (e.g., RLORM) 📑 Financial Document Agent – AI assistant for invoice processing, fund reporting, and investment queries 🏦 Mortgage Qualification AI – Loan eligibility automation for financial institutions with compliance guardrails 🧴 Skin Analysis AI App – AI-driven personalized skincare recommendations 🏭 Manufacturing Training Bot – AI-powered staff training and onboarding for factory operations
Last updated