Skills

Technical Skills:

  • AI & Automation Tools: Azure OpenAI, Voice Flow, Make.com, GHL, Power Automate, Q Developer, VAPI, Dialog Flow CX, Twilio, GitHub Copilot, Microsoft 365 Copilot.

  • Development & Integrations: CRM integration (GHL, HubSpot, Toast POS), API development, webhooks, low-code orchestration, CI/CD pipelines, NLP & RAG-based AI solutions.

  • AI Voice & Chatbot Development: LLM-powered chatbots, AI voice cloning, conversational AI, Retrieval-Augmented Generation (RAG), inbound & outbound call automation, latency-optimized flows

  • Data Processing & Analytics: Azure Document Intelligence, AI-based data extraction, document tagging & routing, lead qualification automation, financial document processing.

Soft Skills:

  • Problem-Solving & Analytical Thinking: Designing scalable, CoE-aligned AI solutions that meet real business needs.

  • Client Communication & Stakeholder Management: Translating complex AI systems into actionable business value.

  • Time Management & Team Collaboration: Handling multiple cross-functional projects with timely delivery.

  • Strategic Thinking: Ensuring AI and automation projects follow compliance and lifecycle best practices.

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