Welcome

Alpha Augment – AI & Automation Solutions Independent AI Architect & Solution Designer

Hi, I’m Sowmya — an AI & Automation Specialist focused on enterprise-grade, AI-powered solutions. I build intelligent agents, assistants, and workflow automations using tools like Azure OpenAI, Power Automate, and Voiceflow — streamlining operations across finance, legal, eCommerce, and more. My solutions align with automation best practices, governance standards, and Center of Excellence (CoE) models.

Explore my portfolio to see how AI drives real business results. 🚀

Key Highlights

✅ Intelligent Chatbots – Automate internal operations and client services with enterprise-grade chatbots powered by Azure OpenAI and Voiceflow. These LLM-based assistants handle tasks like KYC, onboarding, policy queries, and customer support across finance, legal, eCommerce, and coaching sectors.

✅ Voice Assistants & AI Calling Bots – Deploy AI voice agents for lead qualification, appointment booking, and customer service — integrated with Go High Level, Toast POS, and calendar systems. Designed to reduce manual effort and enhance responsiveness at scale.

✅ Lead Generation & Sales Automation – Streamline lead capture and conversion with AI-driven automations across email, WhatsApp, and CRM tools. These workflows are built to optimize engagement while maintaining compliance — ideal for finance, legal, and high-touch sales environments.

✅ End-to-End AI System Integrations – Deliver full-lifecycle automation by integrating AI with CRMs, POS systems, document management platforms, and microservices. Built using Power Automate, Make.com, and API/webhook-based connectivity to real-time business data — enabling seamless, scalable automation across business functions.

✅ AI-Powered Custom Solutions – From legal case intelligence to personalized skin analysis tools, I build custom AI systems — including Retrieval-Augmented Generation (RAG)-powered document agents — tailored for industry-specific needs. Every solution is designed with governance, scalability, and CoE alignment in mind.