# Skills

## **Technical Skills:**

* **AI & Automation Tools:** Azure OpenAI, Voice Flow, Make.com, GHL, Power Automate, Q Developer, VAPI, Dialog Flow CX, Twilio, GitHub Copilot, Microsoft 365 Copilot.
* **Development & Integrations:** CRM integration (GHL, HubSpot, Toast POS), API development, webhooks, low-code orchestration, CI/CD pipelines, NLP & RAG-based AI solutions.
* **AI Voice & Chatbot Development:** LLM-powered chatbots, AI voice cloning, conversational AI, Retrieval-Augmented Generation (RAG), inbound & outbound call automation, latency-optimized flows
* **Data Processing & Analytics:** Azure Document Intelligence, AI-based data extraction, document tagging & routing, lead qualification automation, financial document processing.

## **Soft Skills:**

* **Problem-Solving & Analytical Thinking:** Designing scalable, CoE-aligned AI solutions that meet real business needs.
* **Client Communication & Stakeholder Management:** Translating complex AI systems into actionable business value.
* **Time Management & Team Collaboration:** Handling multiple cross-functional projects with timely delivery.
* **Strategic Thinking:** Ensuring AI and automation projects follow compliance and lifecycle best practices.
